Policies & Legal

SMS Terms and Conditions

PD Labs Pharmacy SMS Program

Program Description

By opting in to receive SMS messages from PD Labs Pharmacy, you consent to receive transactional and informational text messages related to pharmacy services. These messages may include prescription status updates, refill reminders, order confirmations, delivery or pickup coordination, appointment reminders, and responses to patient-initiated inquiries. Messages are not promotional or marketing in nature.

Message Frequency

Message frequency may vary based on your interaction with the pharmacy and your prescription activity.

Opt-In Consent

You opt in to SMS communications by providing your mobile phone number and selecting SMS as a preferred communication method during pharmacy intake, onboarding, or through direct request. Consent to receive SMS messages is not required to receive pharmacy services.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you may receive one final confirmation message, and no further SMS messages will be sent unless you re-enroll.

Help and Support

For assistance, reply HELP to any message or contact us at:
support@pdlabsrx.com
(512) 219-0724

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Privacy

Your privacy is important to us. SMS communications are handled in accordance with our Privacy Policy and applicable healthcare privacy regulations. For more information, please review our Privacy Policy at: